Frequently Asked Questions

🤝 About the Fundraiser

How does the Good Farmers Fundraiser program work?

Our fundraiser program is simple — your group, church, school, sports team, or organization sells our premium food products to supporters. 10% of every sale goes directly back to your group. It's a win-win: your supporters get incredible premium food and your organization raises the funds it needs.

How do I start a fundraiser for my group?

Visit our Start a Fundraiser page to learn more and get started. We work with churches, schools, sports teams, and community organizations of all sizes.

What is the minimum order for a fundraiser?

Please visit our Start a Fundraiser page or contact us directly for details on minimum orders and group pricing.

🍖 About Our Products

Are all your meats hormone and antibiotic free?

Yes! Every product we offer at Good Farmers Fundraiser is sourced from cattle and animals raised without hormones, antibiotics, or steroids. Clean meat, every time — that's the Good Farmers standard.

Federal regulations prohibit the use of hormones in pork and poultry.

What grade is your beef?

All of our beef is graded Choice or higher. We never compromise on quality — you're getting premium cuts every single time.

Is the meat fresh or frozen?

It depends on the product! Most of our products are flash-frozen at peak freshness to lock in flavor and quality, ensuring you receive restaurant-quality meat that tastes as good as the day it was cut. However, some products — including special order items — may be available fresh. Product availability and condition will be noted on each individual product page. If you have questions about a specific item, don't hesitate to contact us.

How long can I keep the meat in my freezer?

Properly stored in your freezer, our products will maintain peak quality for 6-12 months. Always thaw in the refrigerator overnight for best results.

How is the meat packaged?

Most products are individually vacuum-sealed and packaged in an insulated box with dry ice or gel packs to ensure they arrive frozen and fresh at your door.

🙩 Fundraiser & Local Pickup Orders

Fundraiser orders are delivered directly to your group — whether that's a church, school, sports team, or community organization — on a pre-planned, scheduled date and time. For delivery details and scheduling, visit your organization's page under the "Support a Group" dropdown menu.

Alternatively, orders may be picked up at our location: 5860 Old Timuquana Road, Suite 8, Jacksonville, FL 32210

You will be notified when your order is ready for pickup. Please allow 1–3 business days for order preparation, depending on current inventory availability.

Shipping

For orders outside the local area, shipping costs are calculated at checkout based on your location and order size. We ship to most locations across the continental United States.

How long does delivery take?

Orders typically ship within 1-3 business days and arrive within 2-5 business days depending on your location. You will receive a tracking number once your order ships.

What if my order arrives thawed?

If your order arrives completely thawed or you have any concerns about the condition of your products upon arrival, please contact us immediately and we will make it right.

💳 Orders & Returns

Can I change or cancel my order?

Please contact us as soon as possible if you need to change or cancel your order. Once an order has shipped, we are unable to make changes.

What is your return policy?

Due to the perishable nature of our products, we are unable to accept returns. However, if you are unsatisfied with your order for any reason, please contact us and we will do our best to make it right.

How do I contact you?

You can reach us through the Contact page on our website. We aim to respond to all inquiries within 1 business day.